We are delighted that you recently allowed Dodd & Souter to install new flooring in your home. This survey is one step in our continuing program to ensure that you, our valued customer, are totally satisfied with your experience with us. Because we do guarantee our results, we seek your undisputed satisfaction.
While Dodd & Souter has been providing proven solutions to flooring issues in Durham since 1959, we are still seeking ways to improve.
We ask for your help in taking a few minutes to give us some feedback, tell us how you feel about your experience with us, from the initial contact, the sales process, and the installation. There will be a section for comments at the end of the survey.
Please answer all questions that apply to your job, use "N/A" if a question does not apply to you.